We are building a team that is curious, innovative and ambitious – some from the language service background, others from a totally unrelated field. But the common thread that moves us forward is the determination to bring the human back to languages and create an impact through our work. Eager to join our team of talented ‘Humans’?
Find out what’s new, what’s improved and what continues to make the Translate By Humans app for Zendesk great for multilingual customer support!
Customer service departments are the worst hit in crises. Find out how to lessen the burden and continue to create great customer experiences.
Want to impress your clients with an exceptional customer service? Here are some smart tips to win them over with your multilingual customer service.
When it comes to customer service, negative feedback or experiences are a part and parcel of life. However, there are always ways you can mitigate them by adding a personal touch to your services.
Are you thinking of building a multilingual knowledge base for your product(s)? Here’s a simple guide to help you with useful tips and insights.
A list of essential features that you will need in a customer service tool, including a team inbox, knowledge base, customer chat, and social media customer support.
