Grow Your Business Globally By Providing Multilingual Support To Your Customers
Take your customer support from good to great with localization of your customer support communication in any language. Go global, speak local.
Our Clients Who Have Mastered Multilingual Customer Support
Types of Customer Support Channels And The Content We Translate
Offer excellent multilingual customer support with our quality and precise translations for various customer support content.
Tickets Translation
Translate support tickets to communicate with customers in their preferred language, add value to the customer experience and boost CSAT scores.
Multilingual Knowledge Base
Translate knowledge base articles into multiple languages to provide your customers with uninhibited access to a holistic self-service tool.
User Guides
Localise your user guides to win over international audiences with simple and accessible multilingual user guides.
Chat
Deliver a more convenient way for your customers to communicate with you by providing chat support in their preferred language.
Why Use A Translation Management System For Customer Service Localisation?
Make customer support localisation automated, streamlined and easy using a Translation Management System! How?
- Simplifies translation of copious amounts of content in different languages and dialects.
- Save time and resources by utilising features to automate the entire localization workflow.
- Deliver error-free content and ensure consistency with built-in QA checks, TMs and Glossaries.
- Collaborate with multiple stakeholders in one place and stay updated on each project's status in real-time.
Supported Translation Management Systems We Work With
Lingpad
Lingpad AI is a no-code localization tool designed to expand your multilingual customer support and ensure customer satisfaction. With powerful AI features such as Glossary, Translation Memory, and Tone Selection, Lingpad localizes your help center content and other customer support channels while preserving your brand's voice. With hassle-free integration, Lingpad can save you time, money and resources and make help-center localization a breeze.
View more about Lingpad
Why Choose Translate By Humans?
Connect with customers by answering their queries in their preferred language. When it comes to accurate human translations, Translate By Humans is the best choice!
Accurate and high-quality language translations from our qualified translators with 5+ years of experience.
Hassle-free service and end-to-end support from a dedicated project manager for your project.
Strict adherence to protocols, GDPR guidelines, and NDAs. Your data is safe and secure with us.
Thorough QA-check implemented for every project, so you don't have to worry about quality.
We deliver value-driven translation and localisation services in 180+ languages.
While turnaround times may vary, we try to accommodate your deadline to the best of our ability.
Supported Multilingual Customer Support Platforms
Your Trust Is Our Asset, Your Data Is Our Responsibility
Our translation and localisation services are backed by the best security protocols and processes to provide multilingual customer support.
ISO 17100:2015 Certified
Expertly chosen qualified linguists, precise translation, adaptive localization, proofreading, and thorough QA define our quality processes.
HIPAA Compliant
Absolute security and privacy of all Protected Health Information (PHI) related to our clients that we possess in physical or electronic form.
Dedicated Project Managers
Enjoy a personalised experience with a project manager who handles all your localisation orders from start to finish!
Industry Expertise
Benefit from the extensive experience and expertise of our professional linguists and communicate with your audience effortlessly
GDPR Compliant
As a GDPR compliant company, we ensure data and privacy protection. Our in-house compliance officer oversees security measures.
PCI DSS Compliant
Stripe, our PCI DSS-certified payment processor, securely handles all financial and personal data. We do not store such information.
EU-US Privacy Shield Framework Compliant
We comply with the EU-US Privacy Shield Framework and follow all guidelines with respect to all personal data.
Embedded Technology
Get lasting cost benefits with Translation Memory (TM) and Glossary. Share your style guide or let us create a custom one for you.
ISO 17100:2015 Certified
HIPAA Compliant
EU-US Privacy Shield Framework Compliant
GDPR Compliant
PCI DSS Compliant
Dedicated Project Managers
Industry Expertise
Embedded Technology
We Help You Deliver Exceptional Multi Language Support In Any Languages
We offer customer-service communication in all languages supported by your customer service platforms.
Turkish
Around 78 million people speak Turkish as their first language. Expand your visibility in this globally-emerging nation with accurate Turkish Interpreter Services.
Italian
Appeal to your Italian audience comprising of 64 million native speakers with our Italian Interpretation Services.
Arabic
Arabic holds the official language status in 22 countries. Expand your business in and with Arabic-speaking regions with Arabic Interpretation Services.
Thai
Secure your place in the fast-growing Thai market of 20.2 million native speakers with our Thai Interpretation Services.
Japanese
Target the native speakers of the ninth most spoken language in the world - Japanese - with our Japanese Interpretation Services.
English
The third most spoken language in the world, English is the most requested language for our translation, subtitling, and interpretation services.
Chinese
About one in five of the world’s population speaks some form of Chinese. Reach out to us and get quality Chinese Interpretation Services.
Korean
Gain visibility in Korea - home to 72 million native speakers and one of the top business-friendly economies, with linguistically and culturally accurate Korean Interpretation Services.
Ukrainian
Ukraine belongs to the rare languages group but has a native-speaker population of 40 million. Solidify your support in revolutionary Ukraine with our apt Ukrainian Interpretation Services.
Welsh
Solidify your presence in the United Kingdom with our Welsh Interpretation Services. With plans to revive the Welsh language by 2050 set in place, it will be a smart business decision to get a head start on Welsh communication right at the beginning.
German
Did you know 13% of Europeans speak German as their first language? Target the European market with our German Interpretation Services.
Growing Happy Clients And How!
Our clients vouch for our high-quality language services and exceptional customer support.
20
No. of
Languages-
40
Average
Monthly Orders
Bolt (formerly known as Taxify) is a European transportation platform that offers ride-hailing services, scooter sharing, and food delivery services.
13
No. of
Languages-
84
Average
Monthly Orders
Atlas HXM is a human capital management (HCM) software provider that offers a range of solutions to manage various HR processes such as payroll, benefits administration, and employee engagement.
24
No. of
Languages-
300
Average
Monthly Orders
12
No. of
Languages-
6
Average
Monthly Orders
IQVIA is a global provider of advanced analytics, technology solutions, and contract research services to the life sciences industry.
Meet Our Expert Translators Handpicked For Your Work
Our certified linguists from across the world hold 5+ years of expertise in translation and deliver accurate and high-quality translations.
- 20 years of experience in investment banking (UK).
- Forex, derivatives, structured products and contracts (including fringe areas that require in-depth research), fund reports, economic reports, 10-K forms, annual statements, revocable trusts, etc.
- Juris Doctor degree from the USA; practised as a law attorney from 1976 to 2003
- Translates and interprets for Ecumenical Peace Institute/CALC & the Association of Roman Catholic Women Priests
- Legal and technical documents (patents, contracts, pleadings, briefs, books, legal opinions)
- Consecutive Interpretation, Liaison Interpretation, Whispered Interpretation, and Sight Interpretation
- Member of International Association of Professional Translators and Interpreters (IAPTI) and the Panhellenic Association of Translators
In-Depth Guides For Customer Support Localisation Strategies
FAQs
We request that you share relevant brand guidelines, glossaries and translation memories before we begin the translation process. This way, all your reference materials will be shared with our localization partners to maintain accuracy and consistency in your translated content.
Machine translation automatically translates content from one language to another without human input. A translation management system (TMS) is software that simplifies the translation processes through automation, in-built features and platform integrations.
No, we are a human language service provider. We deliver accurate, high-quality and professional human translation services in 180+ languages.
Our meticulous processes ensure accurate and high-quality translations by assigning certified native-language specialists with industry expertise. Furthermore, Our ISO-certified quality team performs rigorous QA checks of your translated documents. We have dedicated project managers to verify your project requirements and deliver end-to-end support, all of which contribute to providing high-quality translations.
Yes, we send you a document containing the translated content for approval before completing the project. If you choose to work on a TMS, we assign our translators and proofreaders to work on the translations. Once the translations pass our quality control processes, we ask you to cross-check them on the platform itself.
Embed Multilingual Support Seamlessly Into Your Customer Service Strategies
Master multilingual customer support with our translation and localisation services. Fill in the form to build a robust customer base globally.